Hotel Alpenroyal Zermatt Exterior photoHotel Alpenroyal Zermatt Exterior photoHotel Alpenroyal Zermatt Interior photo
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From193US$ /night
Check-in
25May2026Select date
Check-out
26May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Riedweg, Zermatt, Switzerland, 3920
-
Steps from ski lifts
Great
8.6
9.5
/10
4.7
5.0
/5

Amenities

Hotel Alpenroyal offers a range of amenities including a heated outdoor pool and a wellness area with sauna and steam room. Guests have access to direct ski-in/ski-out service, allowing for convenient access to winter sports on the Matterhorn slopes. The hotel also features a spacious sun terrace, providing stunning views of the Alps.

Rooms

The hotel boasts 48 comfortable and spacious rooms, each designed with Swiss alpine charm. Many rooms provide balconies with breathtaking views of the surrounding mountains. Room categories include Standard, Deluxe, and Suites, accommodating various preferences and party sizes.

Dining

Guests can enjoy gourmet dining at the on-site restaurant, where traditional Swiss cuisine meets contemporary culinary techniques. Breakfast includes a lavish buffet with fresh baked goods and regional produce. The bar area serves a selection of fine wines and local liquors to enhance the dining experience.

Wellness

The on-site wellness center includes a luxury spa offering a variety of treatments designed to relax and rejuvenate. Many wellness packages provide guests with options for massages, facials, and body treatments using natural products. Additionally, yoga and fitness classes are available to promote overall well-being.

Location

Hotel Alpenroyal is situated in Zermatt, just steps away from the Matterhorn Glacier Paradise. The hotel is easily accessible from public transport and provides a starting point for numerous trails and ski runs. This prime location offers guests the chance to explore the stunning natural beauty of the Swiss Alps.

Highlights

Amenities: Heated outdoor pool and wellness area

Rooms: 48 comfortable and spacious rooms

Dining: Gourmet dining and traditional Swiss cuisine

Wellness: Luxury spa with various treatments

“Perched on a hillside in Zermatt, this family-oriented hotel offers more than just a stay; it's a vantage point. Matterhorn views are unobstructed, and a unique tunnel and elevator grant access to town. Expect cozy charm and exceptional service, plus the convenience of slopes right at the doorstep.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Standard Single Room
2 persons
140 sq. feet 
1 Single bed
Shower
Coffee machine
Economy Double Room
2 persons
185 sq. feet 
2 Single beds
Coffee machine
Heating
Deluxe Single Room
2 persons
270 sq. feet 
1 Single bed
Shower
Coffee machine
Deluxe Double Room
2 persons
270 sq. feet 
2 Single beds
Coffee machine
Heating
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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Ski to door
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Ski school
  • Hiking

Services

  • Paid shuttle service
  • Housekeeping
  • Laundry

Dining

  • Bar/ Lounge area
  • Special diet menus

Children

  • Cots
  • Board games

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Hotel Alpenroyal Location

Riedweg, Zermatt, Switzerland, 3920
Map view
Riedweg, Zermatt, Switzerland, 3920
Nearby
Bridge
Photopoint Kirchbrucke bridge
1600 ft
Church
Parish Church of St. Mauritius
1500 ft
Bahnhofstrasse
Walk of Climb
1800 ft
Stellisee 3920 Zermatt
Stellisee
1500 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1800 ft
Hohbalmen
1500 ft
Castor Mountain
1500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1500 ft
Murmeli Brunnen
1500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1600 ft
Denner Partner
1800 ft
Restaurants
Stefanie's Creperie
2200 ft
Bahnhofstrasse 60
Explore Zermatt
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
9 minutes' walk
Local history and culture are showcased, with impressive exhibits about Zermatt's heritage and the iconic Matterhorn.
Mountaineer's Cemetery
Mountaineer's Cemetery
9 minutes' walk
A poignant tribute to climbers who lost their lives in the Alps, this cemetery offers reflective moments and scenic views.
St. Peter's English Church
18 minutes' walk
Beautifully designed with stunning stained-glass windows, this historic church hosts regular services and community events.
Photopoint Kirchbrucke Bridge
10 minutes' walk
A scenic bridge perfect for photographs, offering picturesque views of the mountains and a great spot for relaxation.
Hiking Trails
10 minutes' walk
Numerous trails close to the hotel cater to all levels, with breathtaking views of the Matterhorn and accessible rental services.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
20 minutes' walk
An adventure park with zip lines and climbing courses ideal for families and thrill-seekers seeking an adrenaline rush.
Wellness Retreats
10 minutes' walk
Local spas offer relaxation options like massages and wellness treatments, ideal for unwinding after a day of activities.
Stefanie's Creperie
Stefanie's Creperie
8 minutes' walk
A cozy spot specializing in sweet and savory crepes, perfect for a quick bite or casual meal with family and friends.
Restaurant 1818
15 minutes' walk
Upscale dining featuring Swiss and international dishes, known for its elegant atmosphere and stunning balcony views.
Pizzeria Da Mario
12 minutes' walk
Casual Italian eatery offering delicious pizza and pasta dishes, with vegan options available, making it family-friendly.
Zermatt's Nightlife
10 minutes' walk
Local bars and clubs offer a vibrant nightlife scene, with live music and events most weekends, catering to all ages.
Café des Alpes
7 minutes' walk
A charming café featuring live music events and cultural nights, making it perfect for relaxed evenings with friends.
Getting around town
City Centre
Zermatt5 min  ·  1400 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Alpenroyal serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2011
Number of floors:
4
Number of rooms:
38

Reviews and Ratings

What past guests shared about their stay
Review summary
Based on recent reviews
Powered by AI
Hotel Alpenroyal provides clean and comfortable rooms, with many guests enjoying excellent views of the Matterhorn from their balconies. The hotel's location is convenient, with easy access to the town center via a lift, though some found reaching the hotel on foot with luggage a bit challenging. The breakfast is wonderful, and amenities such as the pool and spa area are delightful for many visitors. While some rooms may lack a refrigerator, the free pickup from the station is a valued service.
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Review score
Based on 451 verified reviews
8.8/10
Great
93%
Recommend
Paid Wi-Fi
9.4/10
Staff
9.2/10
Free Wi-Fi
7.4/10
Value for money
8.3/10
Pros
Matterhorn view
Friendly staff
Good breakfast
Comfy rooms
Cons
Damp smell
Guest reviews
based on 451 reviews
8.8/10
based on 207 reviews
4/5
based on 999 reviews
8.6/10
christopher from united kingdom
Family with children
standard double room balcony or ground floor terrace
3 nights in November 2025
|
Reviewed:February 07, 2026
7/10

satisfactory stay

ski storage areaboot air dryerstasty breakfastbad smellssmall roomno minibar
the hotel had a great ski and boot storage area. the area had boot air dryers. the breakfast each morning tasted very good.
the room and bathroom had distinctive bad smells. the room felt small and cramped. there was no minibar.
0 Helpful
Leigh from United Kingdom
Single
Superior Double Room Matterhorn View Balcony or Ground Floor Terrace
3 nights in December 2025
|
Reviewed:January 14, 2026
9/10
village accesssteam roomquiet room
The location provided easy access to the funicular and the village. A tunnel shortcut through the neighboring building helped a lot. The steam room and the pool felt good after skiing. The rooms were quiet, and the beds allowed restful sleep.
The room lacked a kettle.
0 Helpful
Jade from Canada
Family with children
Deluxe Double Room Matterhorn View Balcony or Ground Floor Terrace
3 nights in November 2025
|
Reviewed:December 25, 2025
9.5/10

nice stay with fine views

comfortable balconyfree pickupuphill walk
I really liked the room. It had a comfortable balcony. the view of the surrounding mountains was really good! the hotel offered a free pickup from the train station, convenient. our bags were already in the room when we arrived.
the walk to the hotel was quite uphill! nothing was really nearby, so getting around required some planning.
Location
9/10
the hotel provides easy access to the town center. the view included both the city and the Matterhorn, fantastic! transfer service is available between the hotel and the train terminal.
Service
10/10
the staff offered a personalized table for us each morning at breakfast. multiple languages were spoken by the staff. the breakfast was plentiful and fresh, that was really nice!
0 Helpful
|
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Avery from United States
Family with children
Superior Double Room Matterhorn View Balcony or Ground Floor Terrace
3 nights in August 2025
|
Reviewed:November 01, 2025
7/10
helpful staffgreat viewmissing refrigeratormessy faucet
i enjoyed the swimming pool, but the sauna was also a treat. we had a great view from our superior double room matterhorn view balcony or ground floor terrace and the staff was very helpful, especially when arranging the free pickup from the station.
Our room lacked a refrigerator, i found this inconvenient. also, the faucet in the bathroom basin sprayed water everywhere. It was quite messy.
0 Helpful
Mia from Germany
Family with children
Family Room Balcony or Ground Floor Terrace
3 nights in August 2025
|
Reviewed:September 22, 2025
8.5/10

matterhorn views are magic

really good viewconvenient accesshelpful staff
i loved the location with its really good view. access to the elevators across the street gave a very convenient way to the main street below. i caught the tram to rothorns. the staff helped with everything we needed.
The hotel is quite a walk uphill. It felt a bit much with luggage.
Service
9/10
the staff did everything possible to take us to the station. they were friendly and the service was fast. the breakfast service was good, with many things to chose from.
Facilities
8/10
the hotel features a nice swimming pool and a sauna. the pool area provides many loungers, so everyone can relax. the hotel offered a free transfer to and from the railway station, a welcomed extra.
0 Helpful
|
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FAQs
About Hotel Alpenroyal
How far is Hotel Alpenroyal from the center of Zermatt?
Hotel Alpenroyal is a 15-minute walk from the center of Zermatt.
What are the check-in and check-out times at Hotel Alpenroyal?
Check-in is at 15:00 and check-out is at 11:00.
What dining options are available nearby Hotel Alpenroyal?
Nearby dining options include Chalet Hotel Schoenegg Restaurant (0.5 km), Ferdinand by Cervo (0.5 km), and Bazaar by CERVO (0.5 km).
Does Hotel Alpenroyal have an indoor swimming pool?
Yes, guests can enjoy free access to the indoor swimming pool.
What are the room amenities at Hotel Alpenroyal?
Rooms feature free Wi-Fi, a flat-screen TV, a mini-fridge-bar, and complimentary toiletries.
Is a shuttle service available at Hotel Alpenroyal?
A paid shuttle service is available upon request from 8 am to 5 pm.
What wellness facilities can guests enjoy at Hotel Alpenroyal?
Guests can enjoy a hot tub, sauna, steam bath, and jacuzzi on-site.
What activities can guests participate in while staying at Hotel Alpenroyal?
Guests can enjoy skiing and hiking during their stay.
How far is Hotel Alpenroyal from the nearest airport?
Hotel Alpenroyal is 80 km from Sion Airport.

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25May2026Select date
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Rooms and Guests2 Guests, 1 Room